E-Government – Shaping Europe’s Digital Future





administrative reform, e-government, digital divide, data protection, electronic delivery


E-Government has become one of the most important phenomena of public administration in the 21st century. Digitising public administration is part of the European agenda to help European citizens gain access to public services through information technologies. Integrating electronic solutions into the public administration process provides opportunities for much more efficient public administration that is open, inclusive, citizen-friendly, and able to provide personalised, borderless, end-to-end digital
public services. Innovative legislative approaches in conjunction with modern information technologies must be used to design and deliver better services in line with the needs and demands of citizens in the modern world. E-Government has already proven to be an incredibly powerful strategic tool for the transformation of the public sector and to utilise these benefi ts – it is time that the EU Member States take concrete actions to develop cross-border digital public services. The presented article will take a look at e-Government in general, in context of the EU and provide a casestudy on the Slovak Republic’s introduction of the e-Government.


Digital Transformation Strategy for Slovakia. Online: https://bit.ly/3tj8lCH

Brown, D. (2005). Electronic Government and Public Administration. International Review of Administrative Sciences, 71(2), 241-254. doi: https://doi.org/10.1177/0020852305053883

European Commission. (2010). Europe’s Digital Competitiveness Report. Online: https://bit.ly/3C0PsID

European Commission. (2010.) The European eGovernment Action Plan 2011-2015 Harnessing ICT to promote smart, sustainable & innovative Government. Online: https://bit.ly/3thqTmQ

European Commission. (2021). Digital Public Administration Factsheet – Slovakia. Online: https://bit.ly/3C6J5n5

Gregušová, D., Halásová, Z. (2018). Zákon o e-Governmente – komentár. Eurokódex.

Heeks, R. (2006). Implementing and Managing eGovernment: An International Text. SAGE Publications Ltd. doi: https://dx.doi.org/10.4135/9781446220191

Lidinský, V. et al. (2008). EGovernment bezpečně. Grada Publishing.

Mates, P., Lechner, T., Rieger, P., Pěkná, J. (2013). Towards e-Government project assessment: European approach. Zbornik radova Ekonomskog fakulteta u Rijeci, časopis za ekonomsku teoriju i praksu [Proceedings of Rijeka Faculty of Economics, Journal of Economics and Business], 31(1), 103-125.

Methodological Instruction on the Use of Professional Terms in the Field of Informatisation of Society, Online: www.informatizacia.sk

Prins, J. E. J. (2001). Electronic Government. Variations on a Concept. In Prins J. E. J (Ed.), Designing E-Government. On the Crossroads of Technological Innovation and Institutional Change (pp. 1-5). Kluwer Law International.

Silcock, R. (2001). What Is e-Government? Parliamentary Affairs, 54(1), 88-101. doi: https://doi.org/10.1093/pa/54.1.88

Smejkal, V., Valášek, M. (2012). Jak na datovou schránku: Praktický manuál pro každého. Linde Praha.

Strategy for the Informatisation of Public Administration approved by Government Resolution No. 131/2008 on 27 February 2008.

Taylor, J. A. (2006). Citizen-centric e-Government: a contradiction in terms? In Halpin, E., Griffin, D., Trevorrow, P. (Eds.), The E-Government Reader: The Impact of Electronic Public Administration; Theory and Practice. Palgrave.

United Nations. (2020). E-Government Survey - Digital Government in the Decade of Action for Sustainable Development. Online: https://bit.ly/3C0RgRV

Legal Sources

Act No. 275/206 Coll. on information systems in public administration.

Act No 305/2013 Coll. on the electronic form of exercising the powers of public authorities and on amending and supplementing certain acts.

Act No. 95/2019 Coll. on information technology in public administration and relevant implementing rules within the scope of

the conditions under Directive (EU) 2016/2102.

Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic transactions in the internal market and repealing Directive 1999/93/EC.




How to Cite

Garayová, L. (2021). E-Government – Shaping Europe’s Digital Future. Institutiones Administrationis - Journal of Administrative Sciences, 1(2), 16–24. https://doi.org/10.54201/iajas.v1i2.19